Services & Repairs

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We specialize in all types of jewellery services and repairs. Our team of professional goldsmiths have decades of experience in handling both precious and costume jewellery pieces. You are welcome to come in anytime to show us your jewellery, no appointment necessary. Turn around is between 1 – 2 weeks depending on the complexity of the work.

Alterations and transformations are a great way to update jewellery that you haven’t worn in years. We love bringing old jewellery back to life! Have you collected all of your lost earrings, hoping that a match might show up one day? Let us turn them into a charm bracelet full of memories. Maybe you wear clip-on earrings but can never find anything fun we can alter a pair of pierced earrings for you. We will work on your existing jewellery and alter it to suit you better.

Do you have a special piece of jewellery that you are curious about? What is it made of? How much is it worth? We can have the piece appraised for you. Starting at $90 each.

Are you a jeweller looking for assistance with certain aspects of your jewellery production process?  We have a full-service support team that is available to assist you.  All of these services are provided under one roof. 

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Bring in your special jewellery to be checked and cleaned. Are any stones loose? Are all the claws/prongs intact? Do the stones look dull from trapped debris? Let’s give your piece a once over. Evaluation and cleaning starts at $35 (additional charges will apply if repair is required).

We will entertain any jewellery related request. In fact, it does not exclusively have to be a jewellery item. We have worked on, repaired and custom made a wide variety of other metal objects, including goblets, candle sticks, sundials, metal purses, shoe clips, picture frames, lamps, clocks, a bouquet of metal flowers and many more. Let’s see what we can do for you!

Has one of your favourite things become un-stuck? We can re-stick it for you. Although gluing may appear to be a simple task, using the right kind of glue for the right materials is key in order for long term success. Leave it to the pros! Epoxy, Cementing and Chemical Bonding. Starting at $12.

Engraving is a lovely way to make a piece of jewellery extra special. There are a variety of ways to achieve the engraved look. It can be done using the traditional method of hand engraving. However, there is also machine engraving and laser engraving. Each results in a slightly different look and feel. The content that you provide will often dictate which method will be best to use. Prices start at $3 per letter for machine engraving and go up to $10 per letter for hand engraving. We now also have a laser engraver on-site.

Text: $20 set up fee per piece + $1.50 per character (set up fee waived if more than 20 characters).
Images/Logos: starting at $50. Please email us a picture plus dimensions for an accurate quote.
Extra Deep Engraving: $20 additional.
Same Day Service: $20 additional. Please call or email ahead.

Over time the plating ( a thin top layer of metal ) can wear off of a piece of jewellery and exposed a different coloured metal underneath. We can re-plate your jewellery and make it look like new again.

Yellow or Rose Gold Plating Starting at $85
Rhodium Plating Starting at $65

Are you costume designer working in the film or fashion industry? Our jewellers are available to help you with your special requests. We specialize in costume jewellery, prop jewellery, duplicates and imitations. Our studio is open 24 hours a day and we are available to meet your unreasonable deadlines. Tell us your goals and design limitations and we will find a solution for you.

Learn more about us here:  Hollywood North Production Resources

Like your favourite pair of jeans that have become worn out at the knees, over time your jewellery will deteriorate and need a ‘patch job’ too. If your purchase requires repair due to a defect in materials or fabrication, it will be done free of charge. Pieces of jewellery from our store that have deteriorated over time with normal wear may be subject to normal repair prices.For more information on any of the following techniques and repair methods, please give us a call, send us an email or visit the shop anytime. If you bring in several repairs at one time we can offer you a bulk order discount.

We will fix your broken jewellery. Have you experienced a jewellery tragedy? We’re here to make it better. Repairs of every kind are welcome. Show us what you have and we will tell you what can be done. No job is too small, however, it is important to note that not all jewellery can be repaired. There are some pieces that may simply need to go to rest in jewellery heaven. Normal turn-around on repairs is between 1 and 2 weeks.

Over time it is normal for stones to come loose, especially small stones. We can source something as close as possible to what you have lost, or we can replace it with something different. The cost of the stone and the cost of re-setting it will be determined based on the value of the stone and the complexity of the setting.

Is your piece of jewellery tired looking? Bring it back to life by having it re-polished and refinished. Remove dings and scratches. Make the edges crisp again. Recreate a matte or sandblasted finish. Starting at $40

Have you lost a special piece of jewellery? We can reproduce it for you. We can make a reproduction from a photograph, or make a mold from an existing piece of jewellery based on your needs. Please keep in mind that it is very likely that you will spend more money on the reproduction than you spent on the original piece.

So your stone came loose, but it didn’t get lost! This is amazing! We can re-set your stone for you. First we will determine how the stone came out in the first place and then secure it in its setting again. Additional charges may apply if a setting needs to be rebuilt. Starting at $50

Do you have a thin antique or vintage ring that needs to be re-shanked? Perhaps you have inherited something that you would like to wear but it looks too fragile? We can bring more integrity to a fragile ring by simply replacing the bottom half with new metal. Re-Shanking starting at $200, cost depends greatly on the type of metal we will be using.

There are 2 different methods of restringing a broken necklace or bracelet. One is to string each bead on a cord and fasten it at the ends, using a thin stainless steel cable that is coated in nylon that can support the weight of heavier beads. The other is to string each bead on a cord and tie small knots in the cord in between each bead, insuring that each bead is secure, stable and does not move at all on the cord. Restringing Starts at $2 per inch. Restringing with knots starts at $3 per inch. 

The tiny prongs that help to secure a stone in its setting are very prone to becoming damaged. There is not a lot of metal there and over time they can wear thin. Having a strong setting insures that your stone will be safe. Starting at $100 for 4 claws.

Is your jewellery box full of jewellery that you just arenít wearing anymore? Maybe there are a few pieces that you would like to wear if they were revamped or updated in some way. Bring in your jewellery box and show us what youíve got. We are full of great suggestions and would love to help you reconnect with your jewellery from the past.

Do you have a ring stuck on your finger! Not to worry, we can help you.

Please give us a call at 416 463 2136 and arrange a time to come in to have your finger, oops I mean ring removed. The process is very gentle and only takes a few minutes. Once the ring is off we can size the ring properly for you.

Most Rings can be sized up or down without a great deal of difficulty, the more complex the ring is, the more challenging the repair will be.

Simple Silver Ring Thin ~ larger $45, smaller $35
Simple Silver Ring Medium ~ larger $65, smaller $55
Simple Silver Ring Wide ~ larger $95, smaller $85
Silver Ring Thin with Pattern/Patina ~ larger $95, smaller $85
Silver Ring Medium with Pattern/Patina ~ larger $95, smaller $85
Silver Ring Wide with Pattern/Patina ~ larger $95, smaller $85
Silver Ring Thin with Stone ~ larger $75, smaller $55
Silver Ring Medium with Stone ~ larger $95, smaller $75
Silver Ring Wide with Stone ~ larger $120, smaller $95
Simple Gold Ring Thin ~ larger $165, smaller $65
Simple Gold Ring Medium ~ larger $175, smaller $75
Simple Gold Ring Wide ~ larger $210, smaller $95
Gold Ring Thin with Pattern ~ larger $165, smaller $75
Gold Ring Medium with Pattern ~ larger $175, smaller $85
Gold Ring Wide with Pattern ~ larger $210, smaller $120
Gold Ring Thin with Stone ~ larger $165, smaller $75
Gold Ring Medium with Stone ~ larger $175, smaller $85
Gold Ring Wide with Stone ~ larger $210, smaller $120
Platinum Rings ~ larger $250, smaller $140

Gold or Platinum Rings that are being sized up ( made bigger ) will be quoted individually based on the amount and type of gold or platinum that will need to be added. It is normal for a ring to change from feeling loose and snug throughout the day. This relates to changes in body temperature and water retention. Accepting that these fluctuations will occur is the best way to feel happy about the fit of your ring.

Jewellery breaks, it’s just a sad fact. However, in most cases we can solder it back together and it will be just like new again! We will use a torch soldering method or laser soldering method depending on the repair. Starting at $25 per solder joint.

Depending on the circumstances and the metals and materials involved, there are instances where we will suggest soft soldering a piece of broken jewellery. Soft solder is kind of like a metal glue, the advantage is that there is only minimal heat used, but the down side it that it is not the most secure bond. Starting at $25 per joint.

Do you have a stone that you would like to incorporate into a piece of jewellery? Perhaps it is a pebble from the beach or a smooth un-faceted gemstone that you would like to use in some special way. We can cut the stone to a specific size to fit your unique design. Starting at $50

Do you have a brilliant idea that you would like to bring to life? Is the final product something you would like to sell in stores or on-line? We can help you with the design and development of this product. From prototypes and master models, through to large scale casting and finish to assembly and packaging, we can help you to develop your product to sell.

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