Good communication is the most essential ingredient when in comes to successful outcomes. It is very important that you are 100% happy with your special piece of jewellery and that you have enjoyed your experience while working with us. Based on our experience working with 1000′s of customers, we have determined that it is fair and reasonable to expect that you can have a beautiful piece of custom jewellery made that you are thrilled about, provided that we follow the parameters, steps and guidelines that we have set out here. If for some reason your expectations have not been met, we will continue to work on a piece until you are completely satisfied. Depending on what solutions are provided, additional charges may or may not be applied.
Menu
