We have a hands on approach to custom design and in every case make our best attempt to ensure that you feel comfortable at each stage. We have numerous tools to help you envision all of the possibilities. Depending on what is being made, you may have 1-3 meetings, 1-3 drawings (either drawn by hand or computer rendered) and/or 1 wax model. By asking questions during your meeting and taking time to understand drawings you should be able to feel confident about what you are ordering?